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Job Details

Administration Officer
NSW North Ryde
Date Posted:
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Position Type:
Full-time Temporary
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Administration Officer

  • Work with a global leader
  • Supportive and friendly team environment
  • Convenient location


Your chance to grow, learn and develop while supporting the continued growth of our Company


Our company

Committed to People. Committed to the Future.

Toshiba (Australia) Pty Limited is a wholly owned subsidiary of Toshiba Corporation, a global technology leader servicing the Information Systems, Consumer Electronics, Electronic Imaging and Social Infrastructure markets. As a business leader of document imaging solutions, businesses rely on Toshiba digital multi-functional devices to present themselves professionally to the world.


Of course our success wouldn't be possible without our talented employees who strive to meet the needs of our customers in an increasingly competitive market. We value our people. We want to help you succeed in more ways than one. Across Australia and New Zealand, Toshiba has the scale, resources, and commitment to help our people achieve a better quality of life. At Toshiba, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential.


Toshiba Australia's Electronic Imaging Division has evolved beyond photocopiers to provide our clients with innovative technology solutions that improve efficiency and effectiveness across their business operations.


Our benefits

  • Competitive salary package
  • Additional superannuation benefits
  • Salary sacrifice
  • Access to discounted private health insurance.
  • On-site free car park and gym
  • Annual Free Flu vaccinations
  • Café and Child care centre in the same office premise
  • Close to Macquarie Centre, Macquarie Park Metro station and ample transport options


Our culture

We'll be offering a unique culture, one that enjoys the benefits of a large global technology corporation whilst concurrently having a strong commitment to our people. We have a culture of respect, friendship and integrity from the top that transcends any corporate directive. It's real, and it's what encourages people to enjoy every day over many years. Our culture is our strength, we're a team of passionate team players who strive for the best outcome for our customers and our colleagues.


Our opportunity

We currently have a 12 month temporary opportunity for a Administration Officer to join our Administration team. The primary purpose of this position is to ensure that full and effective support is provided to EID and channel partners in regards to spare parts, finished goods and administration at the direction of the Administration Team Leader.



  • Perform administrative duties as directed.
  • Enter orders for direct and wholesale channel.
  • Process warranty claims, credits, buybacks, etc for spare parts and finished goods.
  • Run scheduled reports and provide management with information as requested.
  • Monitor, release and escalate backorders daily.
  • Ensure insurance claims are lodged within required timeframe together with all supporting documentation.
  • Processing, sourcing and contract set up for NSW government orders to ensure accuracy and order fulfilment.
  • Maintain and monitor promotions and promotional websites such as TLC rewards during campaigns.
  • Offer phone support and customer service to the channel and channel managers – duties such as ETA's, POD, credits, warranties, stock availability and pricing etc.


Qualifications and Skills:

To be successful in this role, you will need to work effectively with customers and Toshiba team members across multiple departments and at various levels.  Therefore, sound interpersonal skills, strong customer service orientation and a commitment to the Toshiba Values will ensure success.


  • Administration experience.
  • Sound computer skills and exposure to organisational databases (ERP's e.g. Oracle)
  • An understanding of stock control fundamentals.
  • Strong attention to detail and customer service orientation.



We value the variety of unique experiences, qualities and characteristics our people possess and we share and learn from each other. We are committed to working towards a diverse workforce and strongly encourage Aboriginal and Torres Strait Islander candidates, those with special needs and those who identify with LGBIQT+ to apply.

Sounds like the sort of role for you? So consider making your next move to Toshiba. We want to hear from you – Apply now!

You must have the right to live and work in this location to apply for this job.  By applying for this role you consent for Toshiba (Australia) Pty Ltd to take all reasonably practicable steps to verify your right to live and work in the job location.

Applications close on 7 December 2021.


No agencies please, Toshiba Australia has a preferred supplier agreement in place. Toshiba is not responsible for any fees related to unsolicited resumes. All candidates must have unlimited work rights in Australia.

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