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Job Details

Credit Collector
Location:
NSW North Ryde
Category:
Credit
Date Posted:
19-Sep-2019
Application Close Date:
11-Oct-2019
Job Reference:
TOS/1420847
Position Type:
Full-time Temporary
View Attachment:
No File Attached
Description:

Our company

Toshiba is a global technology leader enjoying success in Australia and New Zealand. We are always looking for great motivated people to join our team at Toshiba and we believe it's our team of talented individuals across the region that creates our success. 

 

Our opportunity

This role sits within the Credit Department of our Corporate Division, who provide shared services to all of Toshiba (Australia).  They have an opportunity for a Credit Collector position in our North Ryde Office, reporting to the National Credit Manager. The primary purpose of this position is the collection of unpaid invoices for ledger accounts with approximately 1500 customers. This is a full time temporary role till July 2020. 

 

Key responsibilities: 

  • Maximise the number of customer collection calls & emails on a daily basis
  • Timely and effective management of collection strategies
  • Responsible for a ledger account (around 1200-1500 customers)
  • Provide quality service to internal and external customers
  • Identify and report collection issues
  • Login to Solidus phone line daily to take incoming calls & make outgoing calls
  • Handle disputes from customers and maintaining accurate record of discussion
  • Maintain correct information of Accounts
  • Satisfy incoming customer queries in a timely manner either by phone or email
  • Attend monthly meeting with branch managers and staff
  • Cross train in other credit roles
  • Minimise risk of bad debts on ledger
  • Willingness to commit additional hours if required

  

Skills and experience required:

  • Relevant exposure in a high volume collection role
  • Reconciliation knowledge and experience
  • ERP system experience an advantage
  • Preferred collection experience in Accounts Receivable
  • High attention to detail and extremely well organised
  • Ability to follow through issues until finalised
  • Investigative and problem solving skills
  • Intermediate Excel skills
  • Strong verbal & written communication skills
  • Ability to build and maintain strong working relationships
  • Previous experience with Oracle desirable

 

Our culture 

We'll be offering a unique culture, one that enjoys the benefits of a large global technology corporation whilst concurrently having a strong commitment to our people. We acknowledge that it's our team of passionate employees who make Toshiba as successful as it is today.

 

Our benefits

We support a healthy work/life balance and offer flexible working arrangements to all employees. In addition we provide a competitive salary package, extra super, on-site parking, discounted healthcare, plus many other benefits.

  

If you are looking to achieve a better quality of life, make Toshiba your next move and apply today. Applications close on the 11th October 2019.

 

Committed to People. Committed to the Future. Toshiba.

 

No agencies please, Toshiba Australia has a preferred supplier agreement in place. Toshiba is not responsible for any fees related to unsolicited resumes. All candidates must have unlimited work rights in Australia.

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