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Sales Support Coordinator
VIC EID Mulgrave
Date Posted:
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Position Type:
Full-time Permanent
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Our company

Toshiba Australia's Electronic Imaging Division (EID) is expanding beyond our traditional Multi-Function Devices (MFDs) to provide our customers with innovative solutions that improve efficiency and effectiveness in their business operations.

Our opportunity

We have an opportunity for a Sales Support Coordinator to join our team based at North Ryde. Reporting to the Branch Administration Manager, the core purpose of this role is to ensure that the sales clerical duties relative to the sales activities of the branch are conducted in an efficient and diligent manner, as well as providing administration support to the Sales Administration team. 

Responsibilities include:

  • Ensure that the end of month reports are accurately prepared and distributed in a timely manner.
  • Ensure that all technician commissions are accurately prepared and distributed in a timely manner.
  • Ensure that all expired leads are updated in CRM system.
  • Ensure appropriate quote stationery is available at all times.
  • Record and distribute phone-in, tech and marketing leads whilst ensuring that all leads are documented, distributed and recorded accurately and in a timely manner.
  • Prepare sales meeting organisation and minutes.
  • Coordinate the distribution of machine expiry and finance update reports (from Service Admin).
  • Ensure that advertising expense sheets are maintained diligently and accurately and invoices/payment requirements are processed in a timely manner.
  • Ensure all general sales team support (ID reports, Service history, copy costs, brochures, PDFs)  duties are performed diligently and accurately and any information requests are processed in a timely manner.
  • Be the first point of contact for support, questions and issues regarding company CRM system.
  • Organise and facilitate events & conferences for the branch as directed by the BAM.
  • Ensure all adhoc support duties as required by management, marketing and CRM areas are performed diligently and accurately and any information requests are processed in a timely & accurate manner.
  • Assist with Sales Administration duties as directed by Branch Administration Manager.
  • Provide CRM system User Training for all employees where necessary.

Our requirements

To be successful in this role, you will need to work effectively with customers and Toshiba team members across multiple departments and at various levels. Therefore, sound interpersonal skills, a strong customer service orientation and commitment to the Toshiba Values will ensure success.

Qualifications, skills and experience required:

  • Intermediate MS Office skills
  • Excellent organisational skills
  • Excellent attention to detail
  • Excellent interpersonal and communication skills
  • Minimum 3 years' experience in a sales support or administration environment. 
  • Some event management experience with be highly regarded.

Our culture

We'll be offering a unique culture, one that enjoys the benefits of a large global technology corporation whilst concurrently having a strong commitment to our people. We acknowledge that it's our team of 600 passionate employees who make Toshiba as successful as it is today.

Our benefits

To attract the best, we offer a competitive salary package which includes additional superannuation benefits, product discounts, salary sacrifice, discounted healthcare, Citibank discounts plus many more.

If you are looking to achieve a better quality of life, make Toshiba your next move and apply today.

Committed to People. Committed to the Future. Toshiba.

No agencies please, Toshiba Australia has a preferred supplier agreement in place. Toshiba is not responsible for any fees related to unsolicited resumes.

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