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Northern Region Channel Manager
NSW North Ryde
Date Posted:
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Position Type:
Full-time Permanent
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Our company

Toshiba Australia's Electronic Imaging Division (EID) is growing. We're expanding beyond our traditional Multi-Function Devices (MFDs) to provide our customers with innovative solutions that improve efficiency and effectiveness in their business operations.

Our opportunity

We have an opportunity for a Channel Manager for our Northern Region, to join our team based in Sydney. Reporting to the National Channel Manager, the primary focus of this role is to manage the dealer networks throughout QLD and Northern Territory country regions, New Zealand and Pacific Island territories, to ensure sales budgets are achieved.

Responsibilities include:

  • Manage existing Dealer partner relationships and grow revenue and the profitability of these accounts
  • Find new Dealer partners and ensure they achieve profitability for Toshiba products and solutions
  • Ensure Dealer partners are always kept up to date with relevant issues and provide support and guidance when required
  • Communicate sales budgets and targets to Dealers in a timely manner.
  • Monitor Dealers' performance to ensure sales budgets and targets are achieved.
  • Identify and resolve any issues/obstacles preventing Dealers from achieving targets/budgets.
  • Ensure all Dealer salespeople are motivated and effectively rewarded according to their performance.
  • Liaise with EID Technical Department to ensure Dealer service staff receive regular product training in order to effectively maintain customers' machines.
  • Ensure Dealer sales staff receive regular product and sales training to effectively market Toshiba products and solutions.
  • Achieve PSI targets as set by EID senior management.
  • Manage regional advertising, within set budget levels, to ensure optimum exposure for Toshiba.
  • Instigate, coordinate and manage Dealer promotional and marketing activities.
  • Ensure Toshiba corporate signage is prominently displayed at all Dealer premises.
  • Control and manage expenses within set budget levels.
  • Provide marketing data to EID Marketing Department to assist with effective market planning.
  • Provide information to the National Channel Manager regarding regional market conditions.
  • Provide regular Dealer performance information to National Channel Manager.

Our requirements

To be successful in this role, you will need to work effectively with customers and Toshiba team members across multiple departments and at various levels. Therefore, sound interpersonal skills, strong customer service orientation and a commitment to the Toshiba Values will ensure success.

Qualifications, skills and experience required:

  • 5+ years' experience in a relevant role.
  • Strong customer relationship, influencing and communications skills
  • Willingness to travel interstate extensively
  • The ability to be self-driven and motivated by successful achievement of objectives and KPI's
  • Excellent written, verbal and interpersonal communication skills
  • An understanding of product, project and account management principles with a strong analytical approach
  • Strong client presentation delivery and demonstration skills
  • Professional personal presentation and grooming
  • Intermediate MS Office (Word, Excel, PowerPoint)
  • Current drivers licence

Our culture

We'll be offering a unique culture, one that enjoys the benefits of a large global technology corporation whilst concurrently having a strong commitment to our people. We acknowledge that it's our team of 600 passionate employees who make Toshiba as successful as it is today.

Our benefits

To attract the best, we offer a competitive salary package which includes additional superannuation benefits, product discounts, salary sacrifice, discounted healthcare, Citibank discounts plus many more. On-site parking, gym and childcare centre are also available.

If you are looking to achieve a better quality of life, make Toshiba your next move and apply today.

Committed to People. Committed to the Future. Toshiba.

No agencies please, Toshiba Australia has a preferred supplier agreement in place. Toshiba is not responsible for any fees related to unsolicited resumes.

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