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Job Details

National Service Administrator
Location:
NSW North Ryde
Category:
Administration
Date Posted:
31-Aug-2017
Application Close Date:
28-Sep-2017
Job Reference:
TOS/1294783
Position Type:
Full-time Permanent
View Attachment:
No File Attached
Description:

Our company

Toshiba Australia's Electronic Imaging Division (EID) is growing. We're expanding beyond our traditional Multi-Function Devices (MFDs) to provide our customers with innovative solutions that improve efficiency and effectiveness in their business operations.

 

Our opportunity

We have an opportunity for an experienced Service Administrator to join our Sydney team. Reporting to the National Service Administration Team Leader, the primary focus of this role is to process all aspects relating to service agreements and assist customers with invoice queries, maintaining of records in the database.

 

Your key responsibilities will include:

  • Creates Managed Print Services contracts in Oracle
  • Sets up new accounts
  • Makes payments to financial partners
  • Reconciles payments to financial partners and provides reports
  • Manages inbox for MPS queries and provides information to account managers
  • Reconciles over usage invoices
  • Records overs usage in excel
  • Liaise with multiple financial partners to resolve issues
  • Schedules and monitors billing

 

Our requirements

To be successful in this role, you will need to work effectively with customers and Toshiba team members across multiple departments and at various levels.  Therefore, sound interpersonal skills, strong customer service orientation and a commitment to the Toshiba Values will ensure success.

 

Skills and experience required:

  • At least 4 years corporate administrative experience
  • Excellent organisational and clerical skills
  • Accurate data entry / keyboarding skills

 

Our culture

We'll be offering a unique culture, one that enjoys the benefits of a large global technology corporation whilst concurrently having a strong commitment to our people.  We acknowledge that it's our team of passionate employees who make Toshiba as successful as it is today.

 

Our benefits

To attract the best, we offer a competitive salary package which includes additional superannuation benefits, product discounts, salary sacrifice, discounted healthcare, Citibank discounts plus many more. Limited on-site parking, gym and childcare centre are also available.

 

If you are looking to achieve a better quality of life, make Toshiba your next move and apply today. Applications close on 28th September 2017.

 

Committed to People. Committed to the Future. Toshiba.

 

No agencies please, Toshiba Australia has a preferred supplier agreement in place. Toshiba is not responsible for any fees related to unsolicited resumes. 

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